The good news is that the size of your business doesn’t matter when it comes to being smarter about how you activate your marketing.
Many small businesses understand that an integral part of repeat business is creating personal connections with the customer. In this day and age of marketing ‘noise’ this boils down to delivering great customer experiences, all the time.
If you want your brand message to cut through the clutter, and stand out from the crowd, you really need to be engaging your customers how and when they want it.
For some businesses, engagement marketing is a natural philosophy as they know it can drive more leads, more repeat business and more referrals. It does this because good engagement stimulates two-way conversations that allow you to get closer to your customer which facilitates the delivery of a ‘wow’ experience.
Our goal is to help you deliver a positive, meaningful customer experience as part of your overall marketing activity.
We do this by developing an engagement strategy for your business. This can comprise all or any of the services outlined below, or they can be separated into standalone projects, as required by your business.
Outsource to us because we want to be part of your team. We want to help implement marketing campaigns that are engaging your customers and rooted in achieving your business objectives.
- Defining your brand
- Market research.
- Competitor analysis.
- SWOT analysis.
- Market positioning /repositioning.
- Visual identity.
- Marketing and Business Development Strategies.
- Communication campaigns (above and below the line).
- Promotional activity including advertising, sales promotion and direct marketing.
- Digital Visibility.